FAQ

Here you will find the most important questions and answers regarding our online shop.

 

Copyright

©2000-2021, ars mundi Edition Max Büchner GmbH reserves all copyright and other intellectual property rights associated with the images and texts

You may not copy, reproduce or use any text or illustrations for any purpose other than shopping on this website.

 

Gift cards

Would you like to redeem a gift card?

To redeem a gift card, please enter the code of your gift card in the field "I have a gift card code" during checkout. Please note that gift cards cannot be combined with time-limited discount promotions. After the end of the promotion, you can redeem your gift card again.

 

Legal notice

artSOLITAIRE is a brand of the
Edition Max Büchner GmbH
Bödekerstraße 13
30161 Hannover
Germany

Phone: +49 (0)511 34 843 810
Fax: +49 (0)511 34 843 876
email: service@artsolitaire.de

Managing Director: Dr. Max-Georg Büchner
Amtsgericht Hannover, HRB 50311
VAT registration number: DE 206 564 762

 

Request a catalogue

You can request the current artSOLITAIRE catalogues free of charge and without obligation here.

 

Contact (customer service, help, press, artists, major customers)

You can reach our artSOLITAIRE customer service:

  • by email service@artsolitaire.de,
  • by phone 24 hours a day: +49 (0)511 34 843 810,
  • by fax 24 hours a day: +49 (0)511 34 843 876.

Press:
See "Press".

Artists:
See "Artist applications".

 

Artist applications

You are an artist and have interest and desire to present your works to an art-interested audience? Then become a part of artSOLITAIRE now!

You can find more information here.

 

Customer service

Call our competent customer service team for all questions regarding our works and your order.

You can contact the customer service

  • by email service@artsolitaire.de,
  • by phone 24 hours a day: +49 (0)511 34 843 810,
  • by fax 24 hours a day: +49 (0)511 34 843 876.

 

Delivery times / postage / payment methods

You will find all information here...

 

Link liability

ars mundi accepts no responsibility or liability whatsoever with regard to the information on this site.

 

Newsletter

With our e-mail newsletter we inform you about the latest works of our artists and about promotions with special offers.

Of course, you can unsubscribe from our newsletter at any time. Simply click on the unsubscribe link in your newsletter or send us an email.

 

Prices / Value added tax

All prices include the German statutory value-added tax.

VAT isn't charged on exports of goods to countries outside the EU.

Please note that usually the works offered are subject to differential taxation according to §25 UStG.

There is no separate disclosure of the value-added tax.

 

Press

If you need information or image data, please contact:
service@artsolitaire.de
Phone: +49 (0)511 34 843 810

 

Ordering by telephone

You can place your order by calling our order hotline (+49 (0)511 34 843 810) 24 hours a day, even on weekends and public holidays.

If you would like to order by fax, you can also do so 24 hours a day by calling the fax number +49 (0)511 34 843 876.